2011 – IQF processing begins
Commercial production of Individually Quick Frozen fruit products, building early expertise in frozen
processing and export-style packing formats.
Rooted in heritage.
Built for scale.
Foods people love, ran at scale
Sympli was born from a simple observation: some of the foods people love most are among the hardest to run at scale. Yam, plantain and West African white sweet potato are exceptional ingredients, but for many kitchens they also bring daily operational challenges, including seasonal availability, inconsistent quality and ripeness, labour-heavy peeling and prep, and extremely limited shelf life at ambient temperature.
The business grew from a long-held processing vision first championed by our late founder, Mr H. K.Ram, and later carried forward by his sons and a committed team within the Primlaks Group. By reviving and rebuilding that capability into Venus Processing & Packaging Ltd, the team unlocked a clear opportunity to create chef-ready West African sides that solve real kitchen challenges without losing authenticity.
The Sympli Story
2012 – Development begins for West African sides
Trial production commences for IQF yam chips and ripe plantain, laying the foundation for the
Sympli foodservice range.
2016 – BRCGS Grade A certification achieved
Venus achieves Grade A certification under the BRCGS Food Safety Standard, strengthening its
credentials for professional kitchens and foodservice buyers.
2018 – First major foodservice customer
Sympli begins partnership with an international pizza QSR chain as its first major foodservice
customer, marking an important step into high-volume kitchen supply.
2020 – QSR supply expands
Supply of Sympli Straight Cut Yam Fries begins to an international chicken QSR chain, reinforcing
the brand’s relevance for quick-service restaurant operations.
2022 – UK distribution begins
Grace Foods UK is appointed as distributor, supporting Sympli’s entry into the United Kingdom
market.
2023 – Regional QSR exports commence
Sympli begins exports to quick-service restaurant customers in Côte d’Ivoire and Senegal, extending
its foodservice footprint across West Africa.
2023 – Production capacity increases fourfold
A new production line is installed, increasing capacity fourfold and strengthening the company’s
ability to support larger foodservice customers.
2024 – North American distribution expands
Grace Foods Canada is appointed as distributor, extending Sympli’s international reach.
2026 – Expanded cold storage for year-round supply
Venus expands its -23°C / -9°F cold room capacity from 528 pallets to 1,500 pallets, strengthening
stock availability, cold chain reliability and year-round supply for foodservice and distribution
partners.
Step by step refinement
What appeared simple on paper proved technically demanding in practice. Delivering a consistently high-performing yam chip, ripe plantain cut or white sweet potato fry requires tight control across sourcing, processing, freezing and storage.
Over years of field-to-factory learning, Sympli developed the sourcing discipline, technical expertise and quality systems needed to meet professional foodservice standards consistently across every batch.
Today, Sympli products are carefully prepared, partially cooked and Individually Quick Frozen to preserve freshness, improve consistency and simplify kitchen execution. Our promise is straightforward: Delicious like home. Built for the realities of foodservice.